Wateringbury Surgery
Opening Times | Contact us Online | Patient Access | Contact Us
CQC Rating Good
Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Appointment slots are for 10 minutes and for one medical problem. If you feel you need a longer a slot then please ask for a double appointment.
Book an Appointment
Book an Appointment with a GP or Clinician
Ways to Book
- Request an appointment online
- Telephone: 01622 814466 - If you're unable to complete an online form the receptionist will need to ask questions as she completes the online request on your behalf.
After completing the online form the Duty Doctor will determine who the most appropriate clinician is for you for either a face-to-face or telephone consultation.
You will be then be contacted by text or telephone to arrange this appointment.
Request a Nurse or Healthcare Assistant Appointment
For appointments with one of our Nursing Teams you can complete an online request and a member of the team will contact you either by telephone or send a text with a booking link.
Alternatively please ring the surgery and a member of the team will book an appointment with the appropriate Nursing Team member and ensure sufficient time has been allocated.
Ways to Book
- Request an appointment online
- Telephone: 01622 814466 - If you're unable to complete an online form the receptionist will need to ask questions as she completes the online request on your behalf.
Home Visits
If possible please try to contact the surgery before 10am if you require a home visit.
- Telephone: 01622 814466
The Duty Doctor may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a Paramedic, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please fill out a consent form
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